This policy explains how PRINTKAR prepares, dispatches and delivers customized products.
Customized products require preparation and printing before dispatch.
Delivery time depends on location, courier availability and operational conditions.
Customers must provide a complete address, PIN code and active phone number.
Your order is recorded after successful checkout and payment confirmation where applicable.
Uploaded photos, names, messages and selected customization details are reviewed.
The product is printed, checked and packed carefully before dispatch.
The package is handed over to an available courier or delivery partner.
The courier attempts delivery at the shipping address provided during checkout.
Customized products are not always ready for immediate dispatch. The processing period may include design review, printing, quality checking and packaging.
Processing may take longer during festivals, holidays, high order volume, material shortages or technical issues.
Any estimated delivery date displayed on the website is an approximation and not a guaranteed delivery commitment.
Delivery may be affected by distance, courier operations, weather, public holidays, restricted locations or incorrect address information.
Applicable shipping charges are displayed during checkout before the order is placed.
A coupon or promotion may reduce or remove shipping charges when the order meets the offer conditions.
Customers are responsible for checking the recipient name, building or house number, street, city, state, PIN code and phone number before placing the order.
PRINTKAR may not be responsible for delays, failed delivery or return-to-origin caused by incorrect or incomplete information.
The courier may contact the recipient before or during delivery. The recipient should remain reachable and available to receive the package.
Additional shipping charges may apply when an undelivered or returned package must be shipped again.
If the package appears visibly damaged at delivery, take clear photographs or a video before opening it.
Report the issue through the contact page with the order ID and supporting evidence as soon as reasonably possible.
Do not share OTPs, payment PINs or banking passwords with a courier or anyone claiming to represent PRINTKAR.